Privacy Policy

PANASCENTS (ABN 71558973055) is fully committed to protecting your privacy. This means that we do not distribute, rent or sell any of your personal information. We do not disclose your personal information to third parties other than as set out below.   

This Privacy Policy sets out how we will manage the personal information we collect about you. Where the Policy refers to our Website, it refers to www.panascents.com.au

When you provide personal information, such as your name, address, mobile number, email address, and credit card information, you consent to panascents using or disclosing your personal information for the purpose specified to you at the time of collection, or for another purposes if:

  • you would reasonably expect us to use or disclose such information for that other purpose (for example, you would reasonably expect us to disclose your contact details to AusPost for the delivery of the products ordered, to service providers we use to manage our online relationship with you, such as: our credit card service provider, Stripe, to debit and credit payment; PayPal; or

  • that other purpose is related to the purpose specified to you at the time of collection (for example, we would need to disclose your credit card details to a bank to credit your account in the case of a refund, we will need to disclose your email address to the company that manages our newsletter subscription services to you); or

where we are permitted or required by law.

When you browse through our Website, we collect information on the efficiency and working of our website. This information includes the number of times a web page is accessed, the browser used, and paths taken when moving through the website. This information is used to improve and personalize your online shopping experience. If you use our Website you agree to personal information you provide being collected, and used in this way.

If you purchase any of our products, and we think you might be interested in special offers, we may send you an email telling you about them.

If you use the social media buttons on our Website (for example, Facebook or Instagram) your IP Address may be collected and the site you are visiting may set a cookie to make sure the link functions properly. The use of these sites by you is out of panascent’s control and is governed by the privacy policies of the particular Websites or links. Please do not use these sites if you do not agree with your personal information being potentially accessed by these sites.

Direct Marketing

We will communicate directly with you by email or sms to promote our goods and services. We may collect this information from you directly or through our Website, when you place an order. You may easily request not to receive direct marketing material by selecting the option to unsubscribe or opt out.

Security

We will take all reasonable steps to ensure that your personal information is protected from misuse, interference and loss, as well as unauthorised access, modification and disclosure.

Our credit card processing vendor uses secure socket layer (SSL) technology.

However, unfortunately, due to the nature of the internet, security of your personal information that you transfer to us over the internet cannot be guaranteed. To the extent available under the law, panascents shall not be responsible or liable for any loss of privacy, disclosure or information, harm, damage or loss that may result from you transmitting information to us in connection with this Website.

Revision of Privacy Policy

Panascents reserves the right to change, modify, or revise this Privacy Policy in order to comply with any applicable laws or for any other reason at any time. You agree to check the Privacy Policy periodically to read about any changes, modifications, or revisions to the Policy, and each time you submit personal information or order online.

If we change the Policy we will post a notice on our Website for one month and we will draw your attention to the changes by sending you an email if you have subscribed to our newsletter.